Contact Us

Have a question about your order, a product recommendation, or just want to say hi? Our support team is here to help!

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST / PST)

How to Reach Us:

• • Email: tongyuan12ef@hotmail.com
    For the fastest response, please include your order number in the subject line.

  • Contact Form: Use the form below to submit your inquiry.

Business Address:
UNIT 917B, 9/F, TOWER A, NEW MANDARIN PLAZA, NO.14 SCIENCE MUSEUM ROAD, TSIM SHA TSUI HONG KONG
Note: This is not a retail storefront. Please do not send returns to this address without prior authorization.